apparently artless
Worst food app I ever tried. I had a previous order where the items were updated and they didn't update my receipt. Using the chat service on the app is not helping. I ended up paying for more and I'm having a hard time getting a refund. In other food apps, I can instantly receive refund in 5 minutes. Even with a 4th follow up, nothing happened.
4 people found this review helpful
Vince Mamaril
I was able to order for delivery, but waited for 1 hour before a rider picked up the food. I tried to cancel the order already, but the app does not allow me to cancel it even though it's been 1 hour of waiting. There is also no way of contacting the store itself on the app if there are any issues that occur in an order.
Jennelyn Castillejo
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I really loved using this app before, there was no issue on our location and the service was good. But after the updates, I can no longer order because it says there's no store available on my location which i find weird because I can order on it before. Update:From 2 to 1.Thought this app will improve but no, its getting worse. I dont think this app is relaying the notes to their delivery partner, food panda.I noted the exact address details and yet the driver didnt arrive on the said address
18 people found this review helpful
Golden Arches Development Corporation
May 13, 2022
Thank you for sharing feedback about your experience with the new McDelivery App. Please let us know should you need assistance. Our Customer Support may be reached via Live Chat in the McDelivery app and website, through our hotline (02) 8863-5490 or e-mail at writeus@ph.mcd.com Thank you and stay #MSafe!